> ## Documentation Index
> Fetch the complete documentation index at: https://help.unclebbq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Us, Hours & Location

> General help from Uncle J's Dirty Apron BBQ.

Here's everything you need to get in touch with Uncle J's Dirty Apron BBQ or find us in person.

***

## Contact

The fastest way to reach us is through our website:

👉 **[unclebbq.com/contact](https://links.unclebbq.com/contact)**

Fill out the contact form and a member of our team will get back to you within **1–2 business days**.

For urgent matters — especially anything related to an order in progress — please call us directly. The phone number is listed on our contact page.

***

## What We Can Help With

* Order issues (wrong item, missing item, delivery problem)
* Refund requests
* Catering inquiries
* Pitmaster Rewards questions
* Press and media requests
* General questions and feedback

***

## Location

We're located in **Joliet, IL**. Exact address, parking info, and a map are available on our [contact page](https://links.unclebbq.com/contact).

***

## Hours

Current hours are posted on the [contact page](https://links.unclebbq.com/contact) and kept up to date. Hours can vary on holidays and for private events — if you're making a special trip, it's worth checking before you head over.

***

## Online Ordering Hours

Online ordering follows kitchen hours. When the kitchen closes, online ordering closes. If you see a message that ordering is temporarily unavailable, check back soon or plan ahead with a scheduled order next time.

***

## Social Media

Stay up to date on specials, new menu items, and behind-the-scenes pit action:

* Follow us on Facebook and Instagram (links in the footer at [unclebbq.com](https://links.unclebbq.com/home))
* Check our [News Releases](/newsrelease) page for official announcements

***

We love hearing from the Pit Crew. Don't be a stranger.


## Related topics

- [Customer Service](/customer-service/overview.md)
- [Catering & Large Group Orders](/customer-service/catering.md)
- [Pitmaster Rewards — Frequently Asked Questions](/customer-service/rewards-faq.md)
- [Pitmaster Rewards — How It Works](/customer-service/pitmaster-rewards.md)
- [Online Ordering — How It Works](/customer-service/online-ordering.md)


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