> ## Documentation Index
> Fetch the complete documentation index at: https://help.unclebbq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Service

> Help with orders, rewards, accounts, privacy, and getting support.

Find answers in the help articles below. If you need personal assistance, [chat with our support team](https://customerservice.unclebbq.com/chat).

Human support is available **9 AM–9 PM CT, Monday–Saturday; closed Sundays**. The Pitmaster Helper AI remains available outside human support hours.

* [Pitmaster Rewards — How It Works](/customer-service/pitmaster-rewards)
* [How to Delete Your Account & Data](/customer-service/account-deletion)
* [Refund Policy](/customer-service/refund-policy)
* [Online Ordering — How It Works](/customer-service/online-ordering)
* [Catering & Large Group Orders](/customer-service/catering)
* [Delivery, Pickup & Scheduling](/customer-service/delivery-pickup)
* [Contact Us, Hours & Location](/customer-service/contact-hours)
* [Your Data & Privacy Rights](/customer-service/privacy-rights-overview)
* [Discount Codes & Promotions](/customer-service/discount-codes)
* [Allergens & Dietary Information](/customer-service/allergens-dietary)
* [Managing Your Account](/customer-service/manage-account)
* [Email Subscriptions & Marketing Preferences](/customer-service/email-subscriptions)
* [Pitmaster Rewards — Frequently Asked Questions](/customer-service/rewards-faq)


## Related topics

- [Email Subscriptions & Marketing Preferences](/customer-service/email-subscriptions.md)
- [Pitmaster Rewards — Frequently Asked Questions](/customer-service/rewards-faq.md)
- [Allergens & Dietary Information](/customer-service/allergens-dietary.md)
- [Your Data & Privacy Rights](/customer-service/privacy-rights-overview.md)
- [Catering & Large Group Orders](/customer-service/catering.md)


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