Subscribing
To join the Pit Crew email list:- Visit unclebbq.com/subscribe
- Enter your email address
- Click Join the Pit Crew
What We Send
- Promotional offers — discount codes, limited-time deals, and seasonal specials
- New menu items — when we add something new to the pit
- Pitmaster Rewards milestones — notifications when you’ve earned a new tier or special reward
- Event announcements — catering availability, special events, holiday hours
Unsubscribing
Every marketing email we send contains an Unsubscribe link in the footer. Click it and you’ll be removed from our list immediately — no login required. Alternatively, you can unsubscribe through the dedicated page at unclebbq.com/subscribe by entering your email address.Resubscribing
Changed your mind? You can resubscribe any time at unclebbq.com/subscribe.Transactional Emails
In addition to marketing emails, we send transactional emails for events like:- Order confirmations
- Delivery tracking notifications
- Account verification codes (for security steps)
Frequently Asked Questions
I unsubscribed but I’m still getting emails. If you’re receiving order confirmations or security codes, those are transactional — see above. If you’re still receiving promotional emails after unsubscribing, contact us and we’ll remove you manually. I subscribed but never received a welcome email. Check your spam folder. If it’s not there, try subscribing again with the same email address. If the issue persists, contact us. I have multiple email addresses. Which one is on the list? Only the specific email address you used to subscribe is on our list. If you want to change your subscribed address, unsubscribe from the old one and subscribe with the new one.Questions? Contact us.
